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In house Sales Executive - APAC London, United Kingdom

Posted 28 October 2019

We are seeking a highly motivated, target driven and degree educated individual with sales experience to join our global in-house telesales team. The main purpose of this role is to secure subscription renewals for existing clients and handle qualification of online leads for the APAC region.  As an In house Sales Executive reporting into the Head of In house Sales, you will become part of a dynamic, supportive, successful and truly international team. Throughout your role, you will develop your career at CRU, you will gain knowledge on our clients’ product portfolio, to enable you to build a rapport and increase their spend with CRU.

For any Candidates that speak fluent Mandarin or Japanese, this would be a great advantage. Due to the role covering the APAC region, a level of flexibility with working hours is needed.

What you will be doing

  • Secure renewals with an uplift for your own portfolio of existing clients based in APAC
  • Gain knowledge of your client’s activity and build on the success of the account to leverage additional business opportunities
  • Website generated lead qualification from APAC countries
  • Closing new sales leads where possible from APAC countries
  • Collaborative working with the APAC Sales Team – passing over leads when required and to ensure the region is covered at all times
  • Maintain record of client contact and sales pipeline management using Salesforce
  • Work closely with the Head of Licensing to find renewal uplift opportunities
  • Assisting with on-boarding of new clients
  • Assisting in telesales campaigns as and when needed

What experience we would like you to have

  • Proven sales record of retaining clients, increasing spend and achieving KPIs
  • Experience in a sales/telesales/account management role but we are still open to bright and talented individuals who are looking to kick start their sales career
  • Experience of working with a global portfolio of clients
  • Experience of working in an information subscription business is preferable

What skills do you need

  • Strong negotiation skills
  • Ability to build rapport with clients and be customer centric at all times
  • Excellent written and verbal communication skills
  • Adaptability - Working with clients where English might not be their first language
  • Ability to work smart, meet targets within agreed timescales
  • Systems – Comfortable working with a CRM system for workload and KPI management
  • Target driven - Be comfortable working to strict targets
  • Flexibility - Working with clients who are in different time zones
  • Excellent IT skills including the use of MS Office (Word, PowerPoint, Outlook)
  • Fluent written and spoken English
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