About CRU:
CRU International is a leading provider of business intelligence and consulting services in the metals, mining, and fertilizer industries. With over 50 years of experience, we offer valuable insights and analysis that help our clients make informed decisions in an ever-changing global market.
About the Role:
We are seeking a Sales Development Executive to join our growing team in Shanghai. You will be at the forefront of our lead generation efforts, working collaboratively with the sales team to identify, qualify, and develop high-quality opportunities in the metals and mining sectors. This role is ideal for someone with strong communication skills, a passion for client engagement, and the drive to build meaningful business relationships.
Key Responsibilities:
- Conduct outreach to support telephone lead generation activities for both inbound and outbound opportunities
- Develop a deep understanding of personas, use cases, and pain points for leads
- Collaborate with the sales team to generate and provide qualified leads
- Maintain accurate records of client contact pipeline management using our CRM system
- Assist in telesales campaigns as needed
- Create and manage a pipeline of demos and trials for our new subscription services
- Work closely with the regional sales team and Business Unit leaders to identify targets for new services and understand prospect business needs
- Develop high-quality leads and demos that are passed to the sales team for closing
- Stay informed about market dynamics and emerging opportunities in the metals and mining industries
Qualifications:
- Bachelor's or Master's degree from a top university in China, or equivalent qualification from a leading university outside of China
- Few years of working experience in consulting or financing in a client-facing role, preferably in the mining and/or metals industries
Skills & Experience:
- Experience in sales, telesales, or account management roles (or bright, talented individuals looking to start their sales career are welcome to apply)
- Proven experience in telesales, lead generation, cold-calling, and campaign management
- Experience working in an information subscription business (preferable)
- Comfortable using CRM systems for workload and KPI management
- Strong interpersonal and relationship-building skills
- Excellent written and verbal communication skills in English
- Goal-oriented with high energy and enthusiasm; able to operate efficiently in a fast-paced, dynamic, results-driven environment
- Customer-centric mindset with the ability to build rapport with clients
- Analytical skills and ability to work smart to meet targets within agreed timescales
- Excellent IT skills, including proficiency in MS Office (Word, PowerPoint, Outlook)
- Fluent written and spoken English
What We Offer:
- Competitive salary and flexible benefits package
- Opportunities for professional growth and development as part of a global company
- A collaborative and supportive work environment
- The chance to work with industry-leading experts and over a diverse range of topics and projects
