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With the COVID-19 situation changing daily, I would like to take this opportunity to let you know how we are responding.

We are closely monitoring the guidance from the World Health Organization and governments around the world, making sure our employees, partners and customers are kept safe. Our global offices have now implemented their continuity plans, with many staff members working from home and conducting meetings with customers online.

Our analysts, price assessors and consultants continue to work together to maintain our services and support our loyal customers during this challenging time. Our dedicated technology team has protocols in place to keep our delivery platform, CRU Online, running as normal. Our Events team is working hard on rescheduling some conferences and providing updates on cancelled events. Full details can be found at CRUGroup.com/events.

We are following the situation closely and will continue to update CRU Online and our dedicated COVID-19 webpage with our analysis on how the virus is impacting commodities. Also, our Customer Services team is available to answer any questions that you may have.

Yours sincerely,

David Trafford,

CEO, CRU Group